Tuesday, January 11, 2011

Aston Martin aims to differentiate brand via iPhone application

By Elizabeth Zelesny
December 30, 2010

aston-martin-185British auto brand Aston Martin is targeting tech-savvy consumers with a branded iPhone application that delves into its unique manufacturing process.

The application is available for free in Apple’s App Store. The application, titled Aston Martin Explore, is designed to bring the exclusive world of the luxury brand to owners and enthusiasts via their iPhone.

“Affluent consumers locate every brand on their mobile device,” said Ryan Peterson, director of marketing at Ubermind, Seattle.

“Mobile has become the window for which luxury consumers engage. Having a presence in that window through which the consumer engages is very important,” he said.

An Apple iPad version of the Aston Martin application will be available earlier next year. The company’s next application, Aston Martin Experience, will also be debuting in 2011.
Aston Martin is a British manufacturer of luxury sports cars.

How it works
The application homepage lets users virtually start the car with the in-car ignition sequence.

After users rev the Aston Martin engine, a menu appears with options that link consumers to different functionalities within the application.

Aston Martin iPhone application menu

Aston Martin iPhone application menu

The options are as follows: Latest News, Exclusive Films, Gallery, Heritage, Virtual Tour, Accelerator, Ignition, Social Networks, Enquire and Information.

Consumers can tap on one of the options and it transfers to the desired category.

The Latest News section directs consumers to press releases from the luxury brand.

Aston Martin Explore allows users to see exclusive videos and images featuring One-77, DBS, DB9, Rapide, VS and V12 Vantage via the Exclusive Films and Gallery sections.

In the Gallery category, consumers can hear the evocative sounds of the V12 and V8 engines.

Users can explore the heritage of Aston Martin via a timeline in the Heritage section. Simply scroll from left to right to browse with ease.

In the Virtual Tour category, consumers can take an exclusive tour inside Aston Martin’s global headquarters.

Aston Martin's global headquarters tour

Aston Martin's global headquarters tour

Rev James Bond’s car of choice, the DBS, by using the iPhone as an accelerator in the Accelerator category.

In the Social Network section, users can see updates via the brand’s social presence on Twitter, Facebook and YouTube.

Logistics of the mobile strategy
Luxury automakers should take advantage of the increasing usage and downloads of smartphone applications.

“The iPhone is an ideal canvas for an automotive brand,” Mr. Peterson said. “That canvas is so slick and it enables brands to really showcase what they showcase everyday via TV.

“It brings that experience right there in front of you,” he said. “If I see something really cool on my phone, odds are there is some place I can share it via Facebook or email. The sharability is huge.”

The demographic matches up, since smartphones are more expensive and require pricey data plans, users with higher incomes are more likely to purchase luxury automobiles.

By incorporating the brand’s social media presence via the application, Aston Martin draws awareness to itself, which in turn, generates traffic to the dealerships and Web site.

“From a luxury brand’s standpoint, the point is to get that piece of information in front of as many eyeballs as they can,” Mr. Peterson said. “Why would you want to put something in a magazine or TV and can’t do anything about it?

“The ability to have that message with the engaged consumer is so huge,” he said. “With a luxury automaker’s mobile application, users play with it and learn. Then they have a reason to go visit the showroom.”


View the original article: Luxury Daily

Monday, January 10, 2011

Why marketers should use QR codes in their campaigns

Tuesday, January 4, 2011

AutoMotionTV Mobile Marketing Series: Kevin Frye with Jeff Wyler Automotive

In a video interview with Kevin Frye, E-Commerce Director for Jeff Wyler Automotive, Kevin shares his thoughts on the future of mobile and a few ways Jeff Wyler Automotive has been using mobile as a marketing tool, along with some insights on mobile strategy within the dealership realm.

Ben Anderson: Welcome back for another installment of the AutoMotionTV Mobile Marketing series. I’m pleased to be with Kevin Frye the E-commerce Director from Jeff Wyler Automotive. Kevin thanks for being with us today.

Kevin Frye: Thanks Ben

Ben Anderson: Let’s jump right into Kevin. In general, on a broad perspective, what trends have you seen regarding mobile marketing in the dealership realm?

Kevin Frye: Well, without question I think it’s been the biggest concern of Fortune 500 companies this year. There was a great study that went out this past summer by Adobe and it showed that projections are mobile commerce is going to grow by 65% compound each year to be about a 24 billion dollar market in 2015, so I don’t think much more needs to be said as to how important companies are looking at it.

Ben Anderson: When is the right time, when should a dealer consider a mobile marketing strategy? In other words, what metrics should they look for and when is it too soon?

Kevin Frye: I don’t think it’s ever too soon but I think within our industry it’s pretty common that you see there are some leaders and most of the other dealers will follow. From what I’ve seen mostly so far there are some dealerships out there that are being aggressive and clueing around and getting mobile friendly sights, tracking the traffic that’s coming in and trying to get ahead of the curve. I think at this point in time though Ben, most of the dealers are probably behind and theirs a good chunk of them that don’t even have mobile sites up at this point.

Ben Anderson: So let’s expound upon that. What strategies have you seen dealers use specifically in the mobile marketing arena to try to help capture those mobile device users?

Kevin Frye: In my mark I gotta tell you not a whole lot, we’ve been very active and I can tell you some of the strategies that we have used. Probably the most successful is just having some contests built in with the text function such as with a local radio station or a giveaway… some giveaways at a local fair, or whatever the case may be; to do two things, to build up a database of people that are hitting us on the mobile platform. In the same respect we’re trying to send out a message that we have mobile friendly sites. So the other part of what we’re doing with that is we’re trying to brand within our market that we do have mobile friendly sites for people that want to utilize that method.

Ben Anderson: Specifically for you Jeff as well as other, some of your observations I guess, how are you seeing others promoting the mobile website and mobile app side of things? What metrics are they using? What strategies to push that to the consumer?

Kevin Frye: Well, I can say for ourselves, because I haven’t seen a whole lot from our competition, we’re doing it in several different ways. One of the simplest things we are doing is in our traditional marketing we’re utilizing QR codes. We might not get a lot of click-throughs on the QR code, but just that visual sends a message to our shoppers that this dealership is mobile friendly and technologically there and being able to work with someone that wants to surf it via iPhone or Droid or whatever the case may be. We are also, we’re finding success in marketing on the top mobile traffic sites, and for most dealers in the country that’s going to be their local news station that has a mobile site where people are going for traffic, sports, weather, things to that nature. We’re buying banner ads in those sites where people can see that we’re mobile friendly as well.

Ben Anderson: That makes a lot of sense. Specifically on the traffic side of things, what are you seeing? Are you seeing an increase in mobile base device traffic as a percentage of the whole is that growing is that stagnant?

Kevin Frye: It’s growing and I would say, we carry fifteen different brands, it ties into the demographic of the shopper you have. We’ve seen the greatest traffic and the greatest growth, in our case, with Honda and Toyota shoppers. In the same respect if I look at like a Buick or a Cadillac shopper they’re going to be lagging behind, but that makes sense in terms of the type of shoppers for those cars.

Ben Anderson: Yeah, sure it does. Let’s move on to maybe internal operations. Anything you’re doing with mobile based devices whether its websites or apps in internal operations?

Kevin Frye: Yeah, the primary thing we’re doing on that side is our CRM tool does have a mobile platform, that’s VIN Solutions, so we have a lot of sales people as well as service managers that are responding to leads, utilizing their Smartphone. Or on the sales side, what they’re doing is they’re utilizing it on the lot to search inventory.

Ben Anderson: Great, and the final question. This is kind of a summation of what you’ve chatted with us today on, Kevin, but how has your company really used mobile, in maybe thirty seconds, to help shoppers look for new vehicles or used vehicles at Jeff Wyler Automotive?

Kevin Frye: It’s very simple. You’ve gotta stick to the fundamentals. Inventory, inventory, inventory is the number one concern. Make it easy for them to get there, and then from there it’s typically hours, directions, and the ability to find out how to schedule service.

Ben Anderson: Great Kevin. Thank you so much for your time. My guest has been Kevin Frye with Jeff Wyler Automotive. Kevin again, thanks for your time.

Kevin Frye: You're welcome Ben thanks for having me.

Monday, December 27, 2010

AutoMotionTV Mobile Marketing Series: Bruce Pangborn With El Dorado Motors

In a video interview with Bruce Pangborn, Internet Manager for El Dorado Motors, Bruce shares his thoughts on the future of mobile and a few ways El Dorado Motors is promoting their Dealer App. Apologies for the poor quality video.



Ben: Welcome to the AutoMotionTV “Mobile Marketing” series, I’m very pleased to be joined today by Bruce Pangborn, Internet Manager from El Dorado Motors. Bruce thanks for being with us.

Bruce: You’re welcome.

Ben: Bruce, just give us a real brief overview if you will on mobile marketing, especially as it pertains to the dealer market.

Bruce: I don’t see …I just don’t see PC and personal computers as being the wave of the future, I see this mobile marketing being the wave of the future for dealerships. And so now is the time and that’s the way I see it. Why wait till it’s there and everybody else has got their foot in the door, and you’re still waiting to make it happen? Take a look at the iPad and what’s going on there and take a look at what the capabilities are now on just your smart phones and the wave going there. So I see that as the wave of the future and I see that as instant access to many of our customers.

Ben: Bruce, maybe talk a little bit about how El Dorado Motors is looking at mobile marketing, maybe some of the things they’re trying today, some different methods, just expand on that for us.

Bruce: The other thing we’re doing right now is attaching it [App] to all of our emails. We have our CRM provider has set up a link, so that whenever we open a new email, we’re going to send the customer one [App]. It’s there automatically, you don’t have to figure out how to put it in. So bulk emails, individual emails, it doesn’t matter. That link for the AutoMotionTV on our Mazda and Chevrolet site is sent out to them to download it [the App] on their iPhone.

Ben: Wonderful. Thank you Bruce, I appreciate your time. You’ve been joined by Bruce Pangborn, Internet Manager of El Dorado Motors. Thanks again Bruce.

Bruce: Yeah you’re welcome, any time.

Thursday, December 23, 2010

Still on the fence – mobile site or app?

Lee Zoumas

Lee Zoumas is is manager of design and development at MoreVisibility

By Lee Zoumas

Every marketer knows that to gain an advantage over its competitors it needs to have a mobile strategy in place.

There are two main approaches that a marketer can take to determine how to deploy its mobile strategy.


The first approach is via a mobile application, which is an application that is physically installed on a mobile device, such as Pandora or Facebook.

The other approach is via a Web-based application or mobile Web site that is viewed on a mobile device’s browser.

So how does a marketer determine which approach is right for it?

Site to see
The answer to this question may lie in the differences between these two approaches.

The differences between mobile application development and mobile Web site development are quite similar to that of traditional desktop development and Web development.

The biggest difference is that in mobile application development you are developing the application for a specific device such as the iPhone, Android, BlackBerry or Windows Phone.

All four of those devices run their respective operating system and require knowledge of a completely different software development kit and development environment.

When developing a mobile Web site, you are developing against the device’s native Web browser.

This is very similar to desktop Web site development in that developers still need to be conscious of the same techniques for having the Web site display properly across multiple browsers.

So in a sense, you can write one set of code for a mobile Web site and have it behave functionally the same across all the different mobile devices.

There are a few intricacies in the way that browsers render CSS, but developers can add a sniffer to detect the mobile browser and serve up a different CSS for a specific device.

Another variance between mobile applications and mobile Web sites is the way that updates are handled.

Locating app’s charms
On a mobile application, updates are delivered in the form of a patch that has to be physically downloaded and installed on the actual device.

Mobile Web site updates are transparent to the end user because they take place on the Web server.

Once an update is made on the Web server, it is now available to all users who are visiting the mobile Web site.

Coordinating patches for mobile applications among the various operating systems is a time-consuming task that requires a lot of resources and has a lengthy and complicated QA process.

The actual type of application you are planning to develop can also dictate the approach you choose.

For example, if you are planning on developing a location-based application that ties into your mobile phone’s GPS location, then a mobile application may be the better option.

A mobile application makes it easier to access a device’s native functions through the software developer’s kit (SDK), such as global positioning.

On the other hand, it is more difficult to achieve global positioning natively through a mobile Web site.

There are many third-party tools available that will help do this, but most of them rely on your phone’s IP address, which is not as precise as GPS.

It is a common trend for marketers to take the mobile application approach as its software solution of choice, thus ignoring the mobile Web site approach altogether.

If a marketer truly understands the differences in these approaches, it will be able to make a more informed decision in the selection of its mobile approach.

The company will also ultimately save time and money in the long run, while also delivering to its end users the best possible mobile experience.


View the original article: Mobile Marketer

Wednesday, December 22, 2010

Jaguar generates 700-plus qualified leads with mobile ad campaign - Luxury Daily


December 20, 2010

The Jaguar XF mobile landing page

The Jaguar XF mobile landing page

British automaker Jaguar converted more than 700 consumers into qualified leads for the brand’s XF line of upscale sedans with a mobile advertising campaign targeted at affluent, tech-savvy Australians.

The brand developed mobile banner ads that were placed across several Australian business and finance news sites. More than 19,000 consumers clicked through the banners to visit a mobile-optimized site for the car maker’s XF line of sedans, and 4 percent of those turned into qualified leads.

“Whether or not the year of mobile ever actually comes, the opportunities are enormous,” said Jake Denny, business development manager at Big Mobile, Sydney, Australia. “Such an opportunity was realized by Jaguar in Australia.


“Jaguar and media agency Mindshare set out to build brand awareness of Jaguar XF and encourage their audience to explore the key features of the care,” he said.

“Big Mobile was able to deliver a mobile strategy that provided Jaguar the greatest reach across feature phones and smartphones and a strong and highly targeted mix of premium and blind ad network mobile inventory.”

Big Mobile developed the campaign, which it claims represented the first time Jaguar has invested in mobile media in Australia.

The Australian Jaguar XF sedan has a manufacturer’s suggested retail price of $99,990 AUD, the equivalent of about $99,000 USD.

The campaign
Big Mobile developed a line of mobile banner ads to attract the attention of mobile users browsing business and financial news on their handheld devices.

Creative featured an image of a silver Jaguar XF next to copy such as “This is the new Jaguar” and “Six figure luxury for only five.”

Jaguar ran the ads across a variety of environments, including mobile-optimized sites for publications such as The Australian, News.com.au, Cnet and ZDNet.

iphoneadreal

Jaguar banner ad

Additionally, the brand did a run-of-category ad buy across the business and finance sections of several carrier networks’ mobile portals.

Finally, the ads had run-of-category placement on business and finance verticals across applications and sites running across multiple mobile ad networks.

The ads each lead to a landing page with additional information about the XF line that was optimized to run cross-platform.

The mobile site loaded to a larger image of the vehicle, alongside the same ad copy used in the mobile banners and base-price information.

Consumers could scroll down to find information and images for the four models from the XF line: the XF Luxury, the XF Premium Luxury, the XF Portfolio and the XFR.

Each individual model’s page includes a basic overview of the vehicle and specific details about design, optional equipment, and exterior and interior choices.

In addition, each page included links to more content, such as a photo and video gallery, a dealer locator and screens where consumers can request vehicle brochures and schedule test drives.

n95_jaguarxf_image

Jaguar XF landing page

The test drive page enabled visitors to either click to call a Jaguar representative or enter their full name and mobile number to set up a test drive via SMS. Users can also opt-in for updates from the brand.

“Mobile is not just about making calls or sending texts,” Mr. Denny said. “Mobile is a critical access point for email, social networks, browsing the Internet, watching video and instant messaging.

“As we continue on a trajectory [emphasizing] accessibility, content and a need to be connected, there is much more work to be done,” he said. “We must continue to deliver on consumer expectations and provide the experience that they deserve, regardless of handset manufacturer, carrier or operating system – just as Jaguar did on the XF campaign.”


View the original article: Mobile Marketer

Tuesday, December 21, 2010

Mobile App Market to Grow to $35 Billion by 2014 [REPORT]


International Data Corporation predicts that the number of mobile application downloads worldwide will grow from 10.9 billion in 2010 to 76.9 billion in 2014. The market intelligence company also anticipates mobile app revenues will surpass $35 billion in 2014.

IDC’s findings are based on company financials, product announcements and its quarterly survey of the Appcelerator mobile developer base.

Based on its research, the organization expects accelerated growth in the mobile apps market as even more applications make their way to tablets, Internet-connected TVs and other devices in the years ahead.

“Mobile app developers will ‘appify’ just about every interaction you can think of in your physical and digital worlds,” says Scott Ellison, IDC mobile and wireless research vice president.

Essentially, IDC is making the claim that mobile applications, and associated revenues, are here to stay. It’s a conclusion that seems reasonable considering how lucrative and popular apps like Angry Birds have been, and the current ubiquity of mobile applications. Previous research from the Pew Internet Project points to 24% of the U.S. adult population using apps, with app users having 18 apps on their device on average.

Still, there are some — RIM co-CEO Jim Balsillie, for instance — who believe that the “appification” of the web is a fad that is destined to flatline.


View original article at: Mashable/Mobile

Monday, December 20, 2010

An Argument for Mobile App Marketing


The height of marketing power right now may come in the smallest of forms; in fact, small enough to fit in the palm of your hand. Although marketers have been employing cell phones for years—via call surveys and even text message campaigns, for example—the newest and smartest way to engage on-the-go customers is now by creating mobile applications that smartphone users can download immediately and use indefinitely.

Can’t They See My Website Online?

Yes, but mobile apps load faster and provide a much more user-friendly experience for someone who’s viewing your data on a small screen, with the range of buttons available to them (as opposed to a full keyboard and mouse). With a mobile app, your menu can be tailored to services that people are most likely to be seeking while out-of-home. For example, your main page can reflect your directory and a map to your location. Or you can offer one-click sales without all the flash and graphics or the dense text information that’s available on your website. Plus, you’ll be listed among their favorite and most-used programs on their phone. It’s an automatic bookmark and frame of reference so they’ll never forget your name—or that cute little logo or icon that reflects your brand.

What Perks Does a Mobile App Offer?

The greatest single advantage to offering a mobile app is that you can interject your business at any time, anywhere and give your customers—or prospects—an immediate, direct connection to your products and services the moment they think of needing them. Besides that, constantly seeing your application and thinking of your brand keeps you top-of-mind. At the very least, because mobile apps are so prevalent, if you don’t have one, it’s probable that your competition will make one first.

How Can I Stand Out in the Crowd?

There are numerous jokes being made about the number of apps out there in the world; but the answer to making a big statement with yours is actually quite simple: Target your key audience. It’s not like your account is going to be the new Facebook and show up on the face of every cell phone; not every single person will want a direct route to your business information. But there is a group of niche individuals who will. The greatest task with mobile applications, as with most forms of marketing, is identifying and getting in contact with those who will benefit the most by communicating with you. Once the app is downloaded, it’s all downhill from there.

By tying in your mobile app with a comprehensive marketing campaign, you can direct interested parties to your mobile app and keep them connected. Once someone has you listed among their collection of valued apps, you can offer incentives that are only available through your mobile app and then consistently reward prospective customers for having it on their phones and checking in on a regular basis.

See the original article at: Mad 4 Marketing Blog

Friday, December 17, 2010

Should brands focus on mobile apps?

John Shegerian, chairman and CEO of Electronic Recyclers International, Inc., and Tim McLaughlin, president and founder of Siteworx, debate.

John Shegerian
Chairman and CEO, Electronic Recyclers International, Inc. More than two decades of technology marketing experience

Mobile device use, and app usage, is growing at breakneck speed. As a result, smartphone applications have become valuable tools for brands, as they've realized mobile marketing is where they must focus their efforts to attract new customers and remain competitive.

The idea of incorporating apps into a corporate marketing strategy is still new, just as websites and social media pages started as innovative concepts.

Every brand now seems to have a website and social media page, but most organizations still do not have an app. Early adopters that create valuable apps can solidify a fan base and gain experience in this increasingly important medium, as well as glean valuable insight into mobile user behavior.

Despite these possibilities, many companies lack the confidence, knowledge or infrastructure to implement app-based initiatives.

This is unfortunate, because the launch of a mobile marketing campaign does not require a significant expenditure, but connects companies directly to consumers, delivering a complete online experience.

Apps also give companies the ability to engage with customers in an ongoing relationship, build brand loyalty, and create unprecedented advertising, sales and revenue opportunities. Think of it as a browser dedicated entirely to your brand, your interactive campaign and your content, with your customers directly connecting to you.

I learned the importance of mobile apps earlier this year when we made our "Eco App" exclusively available for the iPhone and iPod Touch. The app allows consumers to type in their Zip Codes, select their cities, and choose the items they want to recycle. Its goal is help consumers minimize their environmental impact locally by offering them a simple way to locate the nearest recycling center. We also made our other “My Recycle List” app available for the Android system.

This demonstrates the demand for simplification in the recycling process, but it also highlights the power of mobile marketing and its value for a wide range of industries.

Consumers who are given access to brands in valuable and simplified formats interact more. When this happens, brands have future opportunities for growth.

Tim McLaughlin
President and founder, Siteworx. More than 10 years' experience in digital technologies

Before spending time and money on native mobile applications, marketers should start by optimizing their traditional Web presence for the best mobile viewing possible.

Sure, apps have certain advantages. They can often give you better usability and performance, as well as access to more of a mobile platform's APIs.

On the other hand, they're difficult from a maintenance and content management perspective.

Most apps will have great difficulty leveraging your site's content management system, and they have to be separately designed for Apple, Android, Blackberry and Microsoft devices.

Most importantly, they'll reach only a small segment of your total mobile audience.

In December, if your mobile strategy is a holiday drink, apps would be your candy cane martinis. They're different. They're potent. But they're not for everyone.

A lot of people may never try them, and even those who do might not run back for seconds, as sustaining user interest in downloaded apps has been a significant struggle.

The mobile-optimized Web is your eggnog. It's the workhorse of the menu. It might not be as flashy as the candy cane martini, but it's easier to make, and it'll reach — and satisfy — a much larger audience. We're not surprised these days to see organizations with 40% to 50% of their Web traffic coming from mobile devices.

If you're still not convinced, there's also the issue of data collection, perhaps the biggest reason of all to put mobile Web optimization ahead of app development. Your mobile-optimized site will take in priceless information about your audience's mobile viewing habits — data that can later be used in an app's eventual, and more costly, development if you decide to embrace mobile applications. Conversely, mobile apps can have difficulty tracking user interactions beyond the initial download, putting them at a significant disadvantage compared to the Mobile web in terms of data collection.

To make a long story short, we rarely — if ever — recommend letting apps supplant the Web as an organization's primary mobile marketing channel.

DIRECT MARKETING NEWS DECISION:

Marketing apps are a good fit for brands that are household names, or those that offer truly innovative services for mobile devices. Large brands should embrace them, but up-and-coming marketers should think twice before focusing on apps instead of the mobile Web


Find the original article at: Direct Marketing News

Thursday, December 16, 2010

A Few Pointers for Effective Mobile Marketing